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EU & UK Responsible Person Service
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EU & UK Responsible Person Service

Sell your products into the EU and UK markets with confidence. PowerCargo acts as your appointed Responsible Person — providing a legal address, handling compliance obligations, and liaising with market authorities on your behalf.
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What is a Responsible Person — and why do you need one?

Since 13 December 2024, the EU's General Product Safety Regulation (GPSR - Regulation EU 2023/988) requires every consumer product placed on the EU market to have a designated Responsible Person (RP) established within the EU. The equivalent obligation applies in the UKunder the UK GPSR framework for Great Britain.

If your business is based outside the EU or UK, you cannot fulfil the RP role yourself. Without appointing one, your products cannot legally be placed on either market - and non-compliance risks product seizure, market bans, and significant fines.

GPSR came into force on 13 December 2024. It is the most significant update to European product safety law in over two decades, replacing the previous General Product Safety Directive. All consumer products sold in the EU - including via online marketplaces such as Amazon - must now have a compliant Responsible Person in place.
  • Applies to all consumer products - electronics, cosmetics, toys, furniture, clothing, household goods, and more
  • The RP's name and address must appear visibly on the product, its packaging, or accompanying documentation
  • Online marketplaces (Amazon, eBay, etc.) are now required to verify that sellers have a properly appointed RP for regulated products
  • The RP must cooperate with market surveillance authorities and provide relevant technical documentation on request
  • Failure to appoint an RP can result in products being withdrawn from sale or recalled from the market
UK vs EU

Market-by-market breakdown

The UK and EU each have their own distinct Responsible Person frameworks. PowerCargo can act as your RP in one or both markets simultaneously.

UK Responsible Person

UK GPSR - Great Britain market
  • Required for all non-UK established businesses selling into England, Scotland, and Wales
  • UK GPSR framework effective from December 2024
  • RP address must appear on product or packaging
  • UKCA marking support available for regulated product categories
  • Liaison with the Office for Product Safety and Standards (OPSS) and Trading Standards
  • Separate obligations apply to Northern Ireland under EU GPSR

EU Responsible Person

EU GPSR (Reg. 2023/988) - all 27 member states
  • Required for all non-EU established manufacturers selling directly into the EU
  • Applies to direct sales, online marketplaces, and fulfilment providers
  • RP address must be clearly visible on product, packaging, or documentation
  • CE marking support available for harmonised product categories
  • Cooperation with EU market surveillance authorities as required by Article 16 GPSR
  • Covers B2C and B2B products reasonably foreseeable for consumer use

Who needs this service?

Any business based outside the EU or UK that places consumer products on these markets - whether selling directly, via Amazon, or through a distributor.

Amazon sellers

Selling on AmazonUK, Amazon EU marketplaces (DE, FR, IT, ES) without a local entity

Importers & traders

Bringing goods into the UK or EU from China, the US, India, or elsewhere

Overseas brands

International brands expanding into UK orEU markets for the first time

Manufacturers

Factories or OEMs supplying UK or EU customers directly, without an EU importer in the chain

E-commerce businesses

Online sellers shipping directly toEU or UK consumers from non-EU/UKwarehouses
How it works

Getting started - step by step

1
Initial consultation & scoping
We review your product categories, intended markets, and current compliance status to confirm the scope of RP designation required and identify any documentation gaps upfront.
2
Technical file & documentation review
You upload your technical file, Declaration of Conformity, and product labelling. Our team reviews these within 24 hours, confirms compliance, and identifies any areas requiring attention before we sign the RP agreement.
3
Formal RP appointment
Once documentation is confirmed, we sign the RP mandate. PowerCargo's address is immediately available for use on your product, packaging, or documentation for the designated markets).
4
Ongoing compliance management
We maintain your compliance records, act as the regulatory point of contact for authorities, handle any surveillance requests, and keep you informed of relevant regulatory developments that affect your products.

Don't just take our word for it

See what our clients say about our customs clearance services.
"I have been using this company for a few months now. They have been absolutely brilliant in their customer service. They have gone above & beyond on multiple fronts. Used for freight forwarding as well as goods inspections, factory inspections etc."
Stefan Hewitt
"I have been using PowerCargo for the past few months as my trusted partner for my haulage needs. Elaine, Chelsea and Kerry are so supportive and knowledgeable. I have never had an issue with cargo or customs since working together. 5 stars everyday"
Gary Howard
"A great experience dealing with Simon and Nicky from power cargo, my first time shipping a container from china and they talked me through it and provided vital information throughout the whole process, everything went smooth and would definitely recommend for any logistic services."
Erdin B
Ready to Ship?

Ready to sell with confidence in the UK and EU?

Our compliance team is ready to review your products and get your RP designation in place quickly - so you can keep selling without interruption.
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