The freight-forwarding industry is full of jargon – arguably no more so than incoterms 2020 published by the International Chamber of Commerce.
Yet incoterms form part of the contractual agreement paying customers have with merchandise sellers and the freight forwarding company. So just slightly important then!
Importers should really be considering which incoterms work best for you before negotiating a contract of sale. If you don’t, you risk being stung by the seller and have no protection should any complications arise with the shipment.