Customs Clearance Services

If your shipment is selected for inspection, our team will coordinate with customs authorities, arrange for the physical examination, and provide any additional documentation or information required. We'll keep you informed throughout the process and work to resolve any issues that arise. While inspection may cause some delay, our expertise helps minimize disruption and expedite release once inspection is complete.

Yes, we have expertise in clearing restricted and regulated goods including food products, pharmaceuticals, chemicals, electronics, and other controlled items. We ensure all necessary permits, licenses, and certifications are obtained and that your shipments comply with all applicable regulations. Our team stays current with changing import/export controls to navigate these complex requirements.

Customs duties are typically calculated as a percentage of the declared value of the goods, based on their HS (Harmonized System) classification. The applicable rate varies by product type and country of origin. Additional taxes such as VAT or GST are usually applied to the combined value of the goods plus the duty. Our customs experts ensure accurate classification and calculation to avoid overpayment or compliance issues.

Common required documents include: Commercial Invoice, Packing List, Bill of Lading/Air Waybill, Certificate of Origin, and Import/Export Declarations. Depending on the goods and countries involved, additional documents may be required such as import licenses, permits for restricted goods, safety certificates, or phytosanitary certificates.

Clearance times vary by country and shipment complexity. Standard clearance typically takes 1-3 business days once all documentation is in order. Express clearance can be completed in as little as a few hours for eligible shipments. Factors affecting clearance time include documentation completeness, customs workload, and whether physical inspection is required.