Importer of Record (IOR) Services

An Importer of Record (IOR) is the legal entity responsible for ensuring that imported goods comply with local laws and regulations, paying any import duties, taxes, and fees, and keeping appropriate records as required by customs authorities.

When you use our IOR service, we take on these responsibilities, allowing you to:

• Import goods without establishing a local entity
• Avoid the complexity of local tax registration and compliance
• Reduce the risk of customs delays and penalties
• Focus on your core business while we handle import formalities

Our UK IOR service is particularly valuable for businesses looking to test the UK market, fulfill occasional orders, or avoid the cost and complexity of setting up a UK entity.

Indirect Representation is a concept defined in the Union Customs Code (Article 18) that allows a customs representative to act in their own name but on behalf of another person. As your indirect representative, we:

• Submit customs declarations under our name
• Share joint liability for customs debt and compliance
• Enable you to import into the EU without establishing an EU entity
• Ensure compliance with all EU customs regulations

Under EU law, non-EU businesses cannot directly import goods into the EU without either establishing an EU entity or using an indirect representative. This requirement is stipulated in the Union Customs Code to ensure that there is always an EU-established entity responsible for customs compliance.

Our Indirect Representation service provides a compliant and cost-effective solution for non-EU businesses to access the European market without the need for establishing their own EU presence.